Pro Nails & Spa

***UPDATE I went back after the owner called me, which he did right away after my initial review and said they would fix the problem, just give them a heads up when I go by. Ashley did my nails. I really like the color. 👍🏻 Thought I could run in for a pleasant builders gel fill before work but it wasn't pleasant. I had been coming here since before they remodeled it. Always had great service, loved Suzie she recommended the builders gel! (Life saver) I've brought my husband, my daughter, my cousins and others to this spot. Except this last time was such an awful experience I won't return. I walked in and the lady greeted me right away, nice, she asked what I wanted, I said black, offset or anything with black, glitter etc. She brought me only the cat eye which I declined. I just want black or something similar black blue, something dark I wasn't too sure honestly, usually the nail ladies here are great and give you options. I expected the book or pallet with the colors, which I didn't get, fine. I'm not sure if it was her first time working there? I've never had an issue when I asked for a certain color, usually they bring me whatever books or examples they have so I have option to choose. Only option I got was cat eye. She said we don't have others just the black, so I guess plain black it was, again not a problem. I've just been to other salons where they had different versions of black, onyx, licorice, glossy, glitter, metallic, my mistake this one didn't. She said I had to get my builder gel removed on one finger because it was coming off, fine, no problem... Then she starts making comments, your nails are uneven, what do you want to do??... I replied, Make them even please?? I begin to felt a rudeness and attitude from her, I felt uncomfortable. Then she proceeded to show me and get louder, they're uneven see... at this point I'm like ok, do whatever you want with them, just make them nice.... Then she says what's wrong, you look tired. Like ma'am, are you here to make remarks on me or just do my nails please. At this point I don't want her to do my nails, they find someone else to finish ... Another girl at table 5. I tell her the same thing, and at this point just black, I don't even wanna bother with anything else. She got to it, no complaints with her besides the only thing she said was, "You look tired." And then I'm guessing she was upset she had to finish my nails because that's how she came off. I've never been to an established that continued to tell a customer they looked tired. At this point I WAS tired, tired of being there. She finished, just did my fill& color and THATS IT! No cuticle care whatsoever or Moisturizer, luckily had so in my car. I don't really care about the massage part, but maybe if I'm paying for the full service. Unfortunately was a good spot but back to VIP nails I go. Still paid the $50 and I usually tip, but not this time the way I was treated.

I have been going here for the past couple of months and get gel polish on my nails. Every time they remove it they usually drill/ buff to the point where it’s easy for acetone to do the rest of the job and remove the gel. I have been growing out my nails for the past 3 months and they were the healthiest they’ve ever been. 2 weeks ago I decided to go again with a friend of mine to treat myself after recently giving birth. The lady who removed my gel polish drilled away at my nails and made them super fragile and thin. This time around I decided to do regular polish (started chipping and cracking after 3 days). After getting my nails done I got an infection on my middle finger to the point where pus would come out. A day after that my nice healthy nails were now pretty much falling apart and cracking so to save me the pain I had to file them short. Turns out my nail bed is super damaged as well to the point where the nails have started cracking on the nail bed and hurt. The last photo is how my nails looked right before my appointment.

I had such a great experience with Jasmine! It was my first time getting a full set here, and I'm so happy with how they turned out. Jasmine really took her time and made sure I loved the shape and color. Plus, the service was amazing – everyone was so friendly and welcoming. I'll definitely be back!

Some visit and I feel like I’m a VIP, details to the pedi (Tom) and someone who really knows how to work with builder gel (Van) who I trusted to do what sh felt and came out with the he best Xmas nails suitable for my style and career! Come check em out they’re running a pedi special right now wher you get a compete experience!

I live super close by and I am disappointed that I didn’t come here sooner. I was driving across town to get my nails and pedicure done when I could have been driving 7 minutes for these services. Hung was amazing w my nails. He was so detailed and kind and I loved how my nails came out. Merci did my pedicure and she was phenomenal. Both of them exceeded expectations and let me tell you I am someone who is super picky. I want to say this will be my new place to go to for both services. Definitely check them out!