Sassy Nail Salon

I took my daughter here for her 11th birthday to get her first ever manicure. I told them that it was her 1st time and was nervous about getting her nails done because she is a nail biter. They had a woman name Teresa do her nails. She was SO VERY RUDE. She was rough with my daughters hands, was not friendly or chatty what so ever. She even raised her voice and talked over my daughter at one point because my daughter was trying to point out that she missed a spot with the paint. My daughter ended up leaving without the design she wanted cause she was scared to ask. What should have been a fun birthday experience was absolutely ruined and my daughter left in tears.

I went into sassy nails to get my nails done this summer right before my vacation. I got dip on my fingers and my child got their fingers and toes polished which was done so fast that her polish was already chipped off a day later. The man did 1 layer of dip which I thought was odd (seeing that the woman who did my nails the times prior did 3 layers) but I figured he knew what he was doing. Not even a week into getting my nails done, 2 of my nails were completely cracked and chipped and one had streaks in it. I reached out to the salon to see if they would give me a discount on my next appointment which I already had scheduled. The man told me he would give me 5 dollars off. I told him that didn’t seem fair since 2 of my nails were messed up from being done so poorly and asked if they would discount the price of 2 nails for a total of 9 dollars off. The man said no. Such poor service from him and even worse service making things right when he was at fault. I wouldn’t recommend going there and if you do, I’d recommend that you ask the women to do your nails because the man there clearly rushes and doesn't do the full service you are paying for. Disappointing to say the least.

I enjoyed my experience today over all. The pedicure looks good and the technician was pretty thorough overall especially with the massage. The place did feel a little outdated. And in that sense, while I don't think anything was actually unclean, it felt like everything was worn. The technician I had also clearly smokes cigarettes because I could smell it faintly when we walked in and again after he left for a moment when our nails were drying. Also they did not have a drying station which I found different from my other experiences. They have a rewards-based punch card program which I think is super cool!! I definitely didn't have a bad experience at all but I might try a few other places before making this my go to.

I have gotten my nails done a couple times as Sassy and I am obsessed every single time!!! They do their designs free hand and they are so beautiful and detailed! Along with that, they’re still super quick and reasonably priced. Everyone there is so nice and welcoming, they go above and beyond my expectations every time! *edit: that cut on my cuticle is from me, not them!

Just this year, I started getting my nails "dipped" - at a DIFFERENT salon in town. I loved the results, but had trouble getting an appointment there. So I thought I'd try Sassy. Sassy has a large selection of dip powders. But, unfortunately, their brand of powder cracks and chips off after 3 days. (My other salon uses OPI brand. THEIR dip lasts for over 3 weeks with no chipping.) But that's not the worst part of my experience at Sassy: When I called 4 days after my dip and told the owner about the cracking (please see photo)... and respectfully asked for an appointment to have them redone, the REAL rudeness started!!! The owner was PROFOUNDLY rude, arrogant, and disrespectful!! Somehow the cracking and chipping was ALL MY FAULT. I politely maintained my insistence to get them redone. He Granted me an appointment. I walked in, showed him the broken nails. After arguing, blaming me, he relented... "but this is the LAST TIME!!" he says... WHAT?? I've only ever been there once! He's right about "the last time"... I wasn't planning on returning. Ever! That appointment was a VERY uncomfortable sullen 40 minutes. I don't expect much from a nail salon. I'm paying $45 for nice-looking nails that stay nice until my next appointment 2 weeks later...It's always pleasant to chat with the person who's holding your hand for 30-40 minutes... but even a comfortable cheerful silence is okay... It's been a week since I had them redone by Mr. Arrogant. 5 nails have already broken off, Again. And, no, I am not going back there to have them re-redone!