Infinity Salon & Spa

I was scheduled for an appointment with Amy and Joanna called me informing me that Amy was no longer with them. I was rescheduled with Joanna. I wanted a two tone color, dark at the top and lighter shade at the bottom. Due to the cut, I had she said that it wouldn’t come out the same as the picture I showed her. So, we discussed and decided on something else. I had a backup picture which was basically a highlight/lowlight mixed throughout, and I explained I wanted the lighter shade around the face. I should have said something at the time. It wasn’t even close to the picture we agreed on. However, it looked better than what it did so I just went with it. After getting home and into the next day, I truly did not like it. It made me look majorly pale and she also cut my neck hair really short even though I mentioned to her that I didn’t like it when people did that & never understood why they did it in the first place. I called the very next day to ask to have some more of the lighter color put around my face and was told to wait after a couple washes and it would lighten up. They agreed to put me on the schedule, but it wasn’t for another two weeks later. I truly couldn’t stand it, so I called again in hopes of getting in sooner and was told Joanna would have to call me herself because she was going to be on vacation and she was just telling me she just got back from Mexico. I’m not saying she didn’t deserve to go somewhere again, but someone else should’ve taken care of me. Obviously, she didn’t want my business or me coming back basically all due to asking for a correction. Disappointed because it was close to home, but needless to say she definitely got what she wanted, because I won’t be back!

I can’t say enough kind words about my hairstylist, Katrina! She was the perfect stylist for my bridal up-do! She was extremely patient and understanding with me as I figured out what style I would like and as I had her change little pieces of my up-do to make sure I was 100% happy with the look! (If it’s your wedding day, make sure you LOVE your hair!) She couldn’t have done my hair any better, it stayed flawless throughout the entire day and a night full of dancing! I would highly recommend Katrina for any services! She is very professional and so kind!

Talented but entitled artist from my experience, booked over social media with a recommended tech, regretted it immediately. Long story short they have a cancellation fee! I wasn’t made aware of that until I far to cancel, was told $25 on the phone, and then $37 over text with the tech. When I told her she should make new clients aware of their salons policy’s, and apologized for wasting time, I was greeted with no apology or emotion toward never being notified of this policy, nor is it listed anywhere on her account. I was planning to pay the late fee until the snobby and entitled response I got to my message. Was planning to reschedule due to it being my fault but after that it’s seeming I dodged a bullet! Steer clear!

Kristen has been doing my hair for almost 4 years now. Kristen is the best blonde hairdresser i’ve ever been to. not only does she get my hair right every time the prices at infinity are extremely affordable.

Tiffany is the best!!! My daughter and I both enjoy getting our nails done. We have been going for several years. We alway enjoy giving Tiffany different designs. She's always up for the challenge! She does an amazing job. We highly recommend her!!!