Studio V Salon & Spa

I was really excited to finally do something for myself after years of putting it off, so I had high hopes going into this appointment. Unfortunately, the experience left me disappointed and frustrated. I arrived 10 minutes early, was brought back 5 minutes before my appointment time, and about 10 minutes passed before the lash application officially started with questions being answers and such. The salon itself was very clean and professional in appearance, which I appreciated. However, a number of red flags became clear only after I had my lashes redone elsewhere. For starters, my lashes were not cleaned prior to application—despite it being very humid that day. When I asked how I should care for them, I was told to “use regular soap and wash twice a week,” which I now know is incorrect and could potentially damage your lashes. Another salon advised me never to use regular soap, which makes me feel like I wasn’t set up for success and possibly even misled to encourage repeat visits. The biggest issue? My 2PM full set appointment was completely finished and I was out the door before 2:45PM—under 40 minutes for a full lash application, which is extremely fast and concerning in hindsight. I tried to give the benefit of the doubt and assumed maybe she just worked quickly. By the next day, lashes—primarily on my left eye—were already falling out. I reached out directly to the lash artist (Alexis) through the same platform she initially messaged me on, but didn’t hear back until Friday. When she finally did respond, she blamed the glue and asked if I had oily skin (I don’t usually, but it’s hot and HUMID outside). That explanation didn’t make sense since my right eye was mostly fine, and no fix or solution was offered at this time. Out of frustration, I left a polite voicemail for a manager Friday evening asking them to call me back and left my info. It is now Tuesday (almost a full week later) and no one has returned my call. By the weekend, I was attending a family reunion and was down to around seven lashes. I felt incredibly self-conscious and didn’t want to damage my natural lashes trying to remove them, so I ended up paying out-of-pocket to have them professionally corrected at another salon (which took TWO HOURS, not 30 mins by the way). Between the appointment, the cost of the sitter, and needing a second appointment elsewhere to fix them, this experience ended up being stressful, time-consuming, and expensive. I provided photo proof with time stamps and was only refunded half via Venmo—nothing for the 20% tip, my time, or the inconvenience of needing them fixed elsewhere. I always try to support small businesses, but I feel completely burned by this one. Sadly, I would not recommend this salon for lash services to anyone.

OBSESSED with Karlee at studio V!! she does an amazing job and tries to make sure the nails you want are spot on. pictured are my nails and the inspiration picture!!! 🥰 definitely recommend 100%

I booked a much needed 60-minute massage with Audra and had an incredible experience. She was attentive, knowledgeable, and made me feel comfortable. I highly recommend booking with Audra if you’re looking for a truly healing massage 🙏

100/10 would recommend Karlee for all your nail needs!!!! I have been seeing her for over a year now and will never go anywhere else!! From simple nail care, gaining back my nails strength, to all your design dreams, she makes it happen!

Stephanie is the best! She always listens to my ideas and makes the best suggestions. I always leave Studio V feeling special and my hair looks great.