City Nails & Spa
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โจWelcome to City Nails & Spa in Oakley
Conveniently located in the heart of Oakley, City Nails & Spa offers a dedicated haven for all your nail care desires. We strive to be a welcoming destination for residents seeking quality service and artistic expression for their hands and feet. While our reputation is built on years of serving the community, we continuously work to refine our services, aiming to make every client's visit a moment of relaxation and satisfaction. Our commitment to providing accessible, top-tier nail artistry right in your neighborhood ensures a refreshing escape from the everyday.
We pride ourselves on offering a comprehensive menu of services, including meticulous full sets, rejuvenating manicures, and luxurious pedicures often highlighted by deeply relaxing foot massages. Our approach combines aesthetic excellence with a strong emphasis on nail health. We recognize the paramount importance of cleanliness, implementing thorough sanitization protocols for all tools and stations. Our professional team is dedicated to precision and care in every treatment, aiming to deliver not just beautiful nails, but a consistently pleasant and hygienic salon experience.
At City Nails & Spa, your complete satisfaction is our highest priority. We are committed to ensuring every visit is a seamless and enjoyable journey, from the moment you arrive to the final touch. Clients can expect attentive service, a focus on achieving their desired look, and a welcoming environment. We dedicate ourselves to listening to your needs, ensuring you leave feeling pampered, refreshed, and delighted with your perfectly polished nails.
287 words analysis Verfied Insights
๐Opening Hours
ClosedToday (Thursday)
9:30โฏAMโโโ7:00โฏPM
๐AI Review Insights
Based on Google's featured customer reviews, sentiment for City Nails & Spa is highly mixed, leaning negative due to several significant concerns. While some clients praise specific services and affordability, recurrent issues with hygiene, customer service, and appointment management are highlighted.
โStrengths
- โขSpecific technicians are highly skilled in services like full sets and relaxing foot massages.
- โขPricing is generally considered affordable by customers.
- โขSome clients have reported a clean environment and good initial service quality.
!Notes
- โขImplement and strictly enforce comprehensive hygiene protocols to prevent health concerns like nail fungus.
- โขSignificantly improve customer service and professionalism, including clearer refund policies and respectful client interactions.
- โขOptimize appointment scheduling and walk-in management to reduce wait times and avoid frustrating existing clients.
- โขEnsure consistent service quality and positive customer experiences across all staff members.
Quality Metrics
โญCustomer Experience
Kristin Casey
2024-11-26First time visit. Ana did an amazing job on my nails. I had a full set done she did a wonderful job, they came out perfectly! The salon is very clean and I watched them sanitize everything after use and prices are affordable. I highly recommend this nail salon.
Tee Logan
2024-05-30Horrible experience after coming here for 13 years a new older employee botched my daughterโs and I eyebrows and refuse to give a refund. After being told to come back the next day the person in charge of the refund which is wonderful, Tina, was still not at the salon at the time they said she would be there. I still have not received a refund for the poor work and customer serviceI. The older technician did not wear a mask and was spitting on my face while talking over me, during my session! Scary, disgusting and very unsanitary!
Gabriella Twigg
2024-02-06This is a warning for anyone who goes here. The workers are the most excellent and do well on their sets. After going and getting fills for a few months, I noticed I got nail fungus when I brought it up to them they took set off and redid them because supposedly that helps. While getting them done, I noticed an older man getting his toenails done and didn't think anything of it until he called his wife, and I heard them talking about how he had fungus. I looked at the bowl, and they had no cover. Then, when he left, they rinsed it down with water, and let the next customer sit there!! After seeing this, I decided I would never return, but that isn't even the end. A few weeks later, my friend did my nails, and it took us 30 minutes to take the acrylic off my thumb because they used MMA. Methyl methacrylate, or MMA, is used as cement in dentistry, orthopedic surgery, and ophthalmology. MMA exposure has been linked to adverse health effects, including dermal toxicity and respiratory tract effects; it caused deterioration of nail plates, nail dislocation, and allergic dermatitis in both customers and nail technicians. It is also illegal to use in California.
Keturah H
2022-03-08Very dissapointed and I walked out after the owner who sits in the front refused to do my nails because she took in a walk in while I was getting my pedi done. Initially she refused the walk in saying she had no time but her and the pedi tech conversed in another language and they took her. The nail tech who did my pedi was also shocked and gestured her to serve me when i explained my nail appt was with the other lady and I didnt want to go over to the other techs station. so i know she was wrong..I was willing to even wait a few, told her I liked her the last time which is why i made a f/up appt with her, and my nail tech I liked was too far in my old home town..she told me the lady was good and If I like her i can make an appt with her next time. I was offended, explained wasnt wanting to try yet another person after already trying her and liking her..i was more soo ofended especially when she ordered me to sit in the other tecs chair. I asked to pay for my pedi and walked out and thankfully found another local place eith excellent customer service!
Jemellee Manaoat
2018-07-28I have visited this place a few times and they were ok. I rarely had a long wait. The manicure and pedicures were always good. Loved getting my pedi here because the foot massage was great and so relaxing. The thing I disliked about this place was that they donโt like to turn people away so people end up waiting sometimes or they do a rush job on you. Like when I needed my eyebrows done. They completely gave me a line on my eyebrows as if it was shave off but not on purpose. They could have just admit that they made a mistake but instead they talk about you in their native language, very unprofessional and rude. I do not recommend this place if you do not have an appointment!
โLocal Guide FAQ
What services does City Nails & Spa offer?
City Nails & Spa provides a comprehensive range of nail care services, including full sets, fills, manicures, pedicures, and rejuvenating foot massages. We also offer eyebrow services.
How does City Nails & Spa ensure a clean and hygienic environment?
We prioritize cleanliness and hygiene by implementing thorough sanitization protocols for all tools and stations after each use. We are committed to maintaining a clean and safe environment for all our clients.
How can I book an appointment or do you accept walk-ins?
We recommend booking an appointment to ensure you receive timely service and to minimize any potential wait times. While we do accept walk-ins, availability may vary, and appointments are always preferred for a seamless experience.
What is the general pricing for your services?
City Nails & Spa aims to offer competitive and affordable pricing for all our services. For specific pricing details on the service you're interested in, we encourage you to call us directly at (925) 625-7439.
What are some of City Nails & Spa's specialties?
Our clients frequently highlight our expertise in delivering excellent full sets and providing exceptionally relaxing foot massages as part of our pedicure services.
What should I do if I have a concern or feedback about my visit?
We are committed to client satisfaction. If you have any concerns or feedback regarding your experience at City Nails & Spa, please speak directly with the salon management during your visit or call us at (925) 625-7439 so we can address it promptly.
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๐ Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at City Nails & Spa to recreate your perfect look.
Stunning Photo-real Salon Chevron Nails
Photo-real Salon Chevron Nails
Stunning Photo-real Salon Chevron Nails
Festive Halloween Orange Black Cats White Halloween Nails
Sophisticated Photo-real Salon Chevron Nails
Sophisticated Photo-real Salon Chevron Nails
Black Green Witch Hats Purple Glitter Halloween Nails
Photo-real Salon Chevron Nails
Love these designs? Browse thousands more in our gallery!
๐ Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at City Nails & Spa.
๐จ Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at City Nails & Spa. Each palette showcases designs that work beautifully together.
โจ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at City Nails & Spa. Each technique showcases the skill and artistry available at our salon.
Trending Winter Nail Designs
Discover the hottest nail art trends for winter 2026. The talented team at City Nails & Spa stays up-to-date with seasonal styles to keep your nails on-trend.
Holiday Glitter Nails
Sparkly gold and silver accents perfect for festive celebrations
Snowflake Designs
Delicate white snowflakes on icy blue or deep navy bases
Deep Red & Gold
Rich burgundy and metallic gold for elegant winter looks
Cozy Sweater Patterns
Knit-inspired textures and cable patterns for warmth
Frosted Tips
Icy white or silver tips with a matte finish
Ready for a Winter Makeover?
Book your appointment and ask about our seasonal specials!
Prevent Nail Damage
Expert advice from the professionals at City Nails & Spa
- โAlways use a base coat before applying colored polish
- โVisit City Nails & Spa for professional gel or acrylic removal - never peel them off yourself
- โAvoid using your nails as tools to open cans or scrape things
- โDon't cut cuticles - gently push them back instead
- โUse acetone-free nail polish remover to prevent drying
๐ Pro Tip: The team at City Nails & Spa uses gentle removal techniques to prevent damage - damaged nails can take 3-6 months to recover!
๐ท๏ธ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at City Nails & Spa!
Other Salons in Oakley
Data provided by Google Maps
๐Location
2039 Main St, Oakley, CA 94561
View on Google MapsโQuick Contact
Phone
(925) 625-7439
Rating
3.8 (78 reviews)
๐Today's Hours
Monday: 9:30โฏAMโโโ7:00โฏPM
โ Currently Closed
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